
STRATEGY —
Best Practices Are the Ceiling
The playbook everyone in your industry shares is the ceiling on all of them.
TL;DR: A stalled operator reads the plateau as a capability or discipline problem when it is usually a frame problem: the entire reference set is what they have done or watched done inside one industry. Studying competitors can therefore only move them toward the field's average, because industry best practice is the average with a title on it. The owner's move is to source ideas from businesses that have nothing in common with theirs. That is the one advantage a better-resourced competitor cannot buy.

The Frame You Inherited
Early in our careers, Jay Abraham and I each arrived at the same epiphany, years before we wrote a book together. People in a given industry tend to all do things the same way. Not some of them. Not the lazy ones. All of them, more or less, the clever ones included.
A certain myopia sets in. Even sharp CEOs cleave their thinking to the norms of their field, and business as usual becomes exactly that, usual. So they miss chances to optimize, to market, to sell, to position, to remonetize. Not because they are not trying. Because their frame of reference is narrow. It is everything they have personally done or watched someone else do, confined inside the bucket of their own industry.
You did not choose that frame. You absorbed it, and somewhere along the way the habits of the field stopped looking like choices and started looking like the nature of the work.
Best Practice Is Just the Average With a Title
Here is where founders get it backwards. They treat competitive research as research. What it mostly produces is convergence.
Industry best practices are, in fact, anything but. They keep you mired in the status quo, because a practice becomes best by being widely adopted, and widely adopted is another way of saying everybody already knows. Benchmark your pricing, your comp structure and your margins against the field and the output is a plan to look more like the field. Fine if you are below average. A ceiling if you are not.
You also cannot win by imitating a competitor who is larger, more efficient and vastly better resourced than you are. Run their playbook with less capital and you arrive second, later, with a thinner balance sheet. The playbook was never the thing making them win.
None of which makes the field's playbook worthless. Plenty of gaps close by honestly testing something you assumed was fine, and that work is cheaper and faster than any big idea. It just has a ceiling, and the ceiling is roughly where everyone else in your field already is.
I wrote a while back about being busy, profitable, and stuck, and how founders optimize hard against the wrong number because they only look in the places they always look. This is the layer underneath that one. It is not only that you are looking in the wrong place. It is that the whole set of places you know to look was handed to you by one trade.
Tunnel Vision and Funnel Vision
The pattern of ossified thinking that keeps owners stuck is what we have called tunnel vision. Doing what everyone else does, and what you have probably done for years, because it is the standard operating procedure in your field.
Funnel vision is the opposite motion, widening the scope of what you will look at beyond the familiar, the traditional, the accepted. The way to make that shift is not to watch competitors more closely. It is to borrow from outside your industry entirely. Study what companies with absolutely nothing in common with yours have done to succeed. Other industries are a gold mine, and they are a gold mine precisely because none of your competitors are digging there.
Be precise about what you are hunting for. People hear innovation and think technology, but the most profitable forms of it often have nothing to do with software. Innovation is a new way of adding value whose benefit is immediately obvious to the market you already serve. Ordinary in its home industry, unheard of in yours.
Stranded in Napoli
Years ago my wife and I were at the end of a trip through France and Italy when a volcano in Iceland erupted and closed most of European airspace. Stuck in Napoli waiting for the all clear, I asked her whether she would mind me testing my hand at selling something online as an affiliate while she relaxed and read her books. She agreed.
I found a product about to launch in the online marketing space, three thousand dollars, training plus a software component, and signed up as an affiliate. Then the obvious problem surfaced. I had no list at all. I was brand new to that space.
Inside that industry's frame there is essentially one answer to that. Go build a list, come back next time, wait your turn. I was not inside the frame, so I asked a different question. Not how do I get a list, but what does a launch need that nobody is supplying.
So I emailed marketers with big lists and far more experience than I had, asked whether they planned to promote the product, and when they said they were not, offered to do all of the work myself. I would write the emails, build the materials, create the inducements to buy, and split the profits fifty-fifty. Several said yes. I ended up with well over a dozen partners, each sitting on a very large list.
Nobody had thought to be the center of an affiliate launch before, as far as I know, aggregating other affiliates into one combined effort. Over six days our group set a record at the time for total sales in a launch, tripling the previous one. $1.3 million in sales, $650,000 in base commissions, and another $195,000 for taking the number one spot. $845,000 for six days of work, with no list, from a city I had not planned to be stuck in.
The Advantage They Cannot Buy
Your competitors may have deeper expertise in your industry than you ever will. That is fine, and it is not where this gets decided. The weapon you hold is broader knowledge in other areas, including fields only tangentially related to what you do all day. They work inside a blind spot that does not blind you. Be the one-eyed man in the land of the blind.
What makes this an ownership question rather than a clever habit is durability. An edge copied from inside your industry lasts as long as the field takes to copy it back, often about one conference cycle. An edge that comes from a different way of sourcing ideas keeps producing, because the method is the asset, not the idea. That is the difference between a tactic you ran once and something that shows up years later in what the business is worth to somebody else.
So the questions worth sitting with are not about competitors at all. What preconceptions about this business are holding me back? What am I treating as a fact that is actually an inherited assumption? What language am I using to frame the problem that quietly rules out the answer?
My Perspective
Operators get better at their trade. Owners get better at seeing. Capital allocators do it by default, because you cannot allocate capital without comparing businesses that have nothing to do with each other, and the comparing is the whole skill.
This matters for independence and not only for growth, because a frame is the one asset that travels. Trade knowledge is worth a great deal inside one industry and close to nothing outside it. The ability to look at an unfamiliar business and see what it is quietly doing right is worth something everywhere: in the company you run now, in the next one you buy, and in the years after you need either. Deep expertise makes you very good at what you already do. Breadth is what lets you stop having to do it.
— Roland

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Roland's Riff
Price is one number. Structure is the whole conversation.
Before I talk about what a seller gets up front, I want to know why they're selling.
Stressed and ready to be out? That builds one deal.
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Same business, three different deals.
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